Privacy policy

This Privacy Policy describes how MAAT supply (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal information such as your name, email address, phone number, shipping address, and billing address

  • Payment information, which is processed securely by third-party payment providers (we do not store your card details)

  • Order information, including purchase history and customer support communications

  • Device and usage information, such as IP address, browser type, cookies, and interaction data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and related services

  • Communicate with you regarding your order or account

  • Send email and/or SMS notifications about drops, restocks, or brand updates only if you opt in

  • Improve our website, products, and customer experience

  • Detect fraud, prevent misuse, and maintain site security

Email & SMS Marketing

If you subscribe to email updates, drop notifications, or SMS alerts:

  • You consent to receive marketing communications from us

  • You may unsubscribe at any time by clicking the unsubscribe link in our emails

  • For SMS messages, you can opt out by replying STOP

  • Message and data rates may apply depending on your mobile carrier

Sharing Your Information

We only share your personal information with trusted third parties necessary to operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processing providers

  • Shipping and logistics partners

  • Email and SMS marketing platforms

  • Analytics and advertising services (such as Google Analytics or Meta Pixel)

These third parties are permitted to use your data only to perform services on our behalf and are required to protect your information.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Understand how visitors interact with our website

  • Improve site performance and marketing effectiveness

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with immediate effect.

Contact Information

For any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@maatsupply.com
Brand: MAAT supply